A talented set of management grads, business analysts, customer service reps, sales and marketing pros, graphic designers, writers and other domain specialists comprise our energetic team.
Our management team brings together considerable talent and experience in a variety of fields. Their extensive exposure to the workings of international markets helps them clearly understand the global perspectives of our customers.
We provide complete outsourcing solutions through a unique 5-stage process:
Processes certified and validated by the International Standards Organization drive the quality framework at our organization. The idea of "Quality at Every Stage" is what drives every project schedule here at O2I. Every project, every document and every proposed methodology is put to rigorous testing and review across the services we operate. Every designer, operator, and engineer knows what to do, how to do it, and when to do it—there are no assumptions, because everything is documented in pre-approved formats. These formats undergo dual-level screening before they are passed on to the floor, along with recommended workflows. Every delivery is checked against a pre-agreed checklist to ensure compliance with quality targets.
koncisetek was started to help Small and Mid-size Businesses (SMB’s) benefit from IT Outsourcing (ITO). ITO is a $650B market that is effectively leveraged by Fortune 1000 companies and large ITSP’s. Due to several reasons American SMB’s have struggled to successfully outsource IT projects. And on the India side there are 100’s of highly skilled small technology companies that cannot access the US market. koncisetek bridges that gap by blending it’s expertise in outsourcing with local project management and offshore development resources.
koncisetek executives and India partners have experience working with large companies and have adapted the processes to meet the needs of mid-size clients.